Privacy Policy

Privacy Policy

Effective Date: October 6, 2025

Welcome to Etched Cryo. We are committed to protecting your privacy and ensuring your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.

Who We Are

Our website address is: https://etchedcryo.com
Business Name: Etched Cryo
Address: 900 Broadstone Way, Suite 122, Apex, NC 27502
Phone: (919) 200-0104
Email: info@etchedcryo.com

Information We Collect

When you visit our website or contact us, we may collect the following types of information:

  • Name

  • Phone Number

  • Email Address (if provided through forms or inquiries)

  • IP Address and Browser Information (for analytics and spam protection)

  • Comments or Messages you submit through forms or posts

We may also collect information automatically through cookies or similar technologies to improve your browsing experience.

How We Use Your Information

Your information may be used to:

  • Provide updates, offers, and promotional information via text messages or email

  • Respond to inquiries and provide customer support

  • Improve website performance and user experience

  • Send appointment confirmations or reminders

  • Maintain internal records for service quality

By providing your name and phone number, you consent to receive text messages from Etched Cryo.

Note: Message and data rates may apply. Consent to receive texts is not a condition of purchase.

Text Messaging Policy

By submitting your phone number, you authorize Etched Cryo to send SMS updates, offers, or appointment reminders to the number provided. You may opt out at any time by following the unsubscribe instructions in any message or by contacting us directly.

Etched Cryo does not share, sell, or trade customers’ or users’ phone numbers with any third parties.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be sent to the Gravatar service to verify usage. The Gravatar privacy policy is available at https://automattic.com/privacy/. Once approved, your profile image is visible to the public alongside your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from uploaded images.

Cookies

Our site uses cookies to enhance your experience.

  • If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience. These last one year.

  • Login and display preference cookies are stored to make returning visits easier.

  • Temporary cookies are used to determine browser compatibility and are discarded when closed.

You can adjust your cookie preferences through your browser settings.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, or links). Embedded content behaves as if you visited the originating site, which may collect data, use cookies, or track your interactions.

Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email.
Visitor comments may be checked through an automated spam detection service.

We do not sell, rent, or trade your personal data with third parties.

How Long We Retain Your Data

  • Comments and related metadata are stored indefinitely to recognize and approve follow-up comments automatically.

  • For registered users, personal information is stored in their user profile. Users may view, edit, or delete their data anytime (except for usernames). Website administrators can also access and manage this data.

Your Rights

You have the right to:

  • Request a copy of your personal data we hold.

  • Request corrections or updates to your personal information.

  • Request deletion of your personal data (except where retention is legally required).

  • Opt-out of receiving marketing communications, including text messages, at any time.

Requests can be sent to info@etchedcryo.com.

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Where Your Data Is Sent

Visitor comments and form submissions may be processed through automated spam detection and analytics services to protect site integrity and performance.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 Etched Cryo
900 Broadstone Way, Suite 122
Apex, NC 27502
📞 Phone: (919) 200-0104
📧 Email: info@etchedcryo.com